Electrical Service Manager

Lansdale electrical company is seeking an experienced Service Manager with a strong technical background and a solid understanding of residential electrical service sales. This role requires a leader who can support technicians in the field, make sound technical and pricing decisions, and drive profitable service operations while maintaining high standards of workmanship and customer experience. This is a permanent/direct hire position.

The ideal candidate is technically fluent, comfortable evaluating electrical work in real time, and experienced in service-based selling, pricing, and customer communication.

Key Responsibilities

  • Lead and manage a team of residential electrical service technicians

  • Provide hands-on technical support, troubleshooting, and job evaluation in the field

  • Support technicians with pricing, estimating, and service recommendations

  • Ensure electrical work meets code requirements, safety standards, and company quality expectations

  • Oversee daily service operations in coordination with dispatch and administrative staff

  • Coach technicians on service communication, options presentation, and ethical sales practices

  • Review jobs for accuracy, scope, pricing, and profitability

  • Handle service-related customer escalations and technical concerns

  • Monitor service performance metrics and drive improvements in revenue, margin, and efficiency

  • Ensure service vehicles, tools, and materials are properly maintained and job-ready

  • Maintain accurate documentation using company software platforms

Benefits

  • Uncapped Monthly performance bonuses tied to revenue, gross margin, and service KPIs

  • Realistic total compensation: $120,000 – $150,000

  • Health insurance with dental and vision options

  • Short-term disability insurance

  • 401(k) with company contribution

  • Paid time off and paid holidays

  • Ongoing leadership, technical, and sales training

  • Clear path to increased responsibility and compensation as the service department grows

  • Direct access to ownership and leadership — no corporate red tape

Salary - $90,000 - $150,000

Interested? Apply now!