Job Title: Client Coordinator

Location: Perkasie, PA

Primary Responsibilities:

• Client Interaction: Serve as the first point of contact for clients, answering calls, responding to inquiries, and managing 100+ emails daily for 3rd party private manufacturing.

• Order Management: Maintain the project calendar, set lead times, and manage the database of current orders to ensure timely and efficient fulfillment.

• Sales Order Processing: Enter sales orders, process payments, and manage invoicing using QuickBooks.

• Collaboration & Communication: Liaise with outside sales to ensure order accuracy and timely delivery. Provide customers with product information, availability, and quotes.

• Reporting & Documentation: Prepare inventory tracking and aging reports. Maintain and update the marketing material database and provide materials to clients as needed.

• Problem Solving: Collaborate with internal teams and clients to develop project solutions and fulfill unique needs.

Key Skills & Tools:

• Google Workspace, QuickBooks, Adobe Acrobat

• Shipping Software (Priority 1, UPS, FedEx)

• Ability to read and understand architectural drawings and product specifications

• Proficiency in social media platforms (LinkedIn, Instagram, Facebook)

Ideal Candidate Traits:

• Willingness to learn new technologies, procedures, and product terminology

• Excellent customer service skills and ability to communicate cross-functionally

• Strong organizational and multitasking abilities in a fast-paced environment

• Attention to detail with a focus on process improvement

• Ability to work independently and as part of a team

This is a DIRECT-HIRE position with an annual salary around $50,000/year